SHIPPING & DELIVERY
Shipping Policy
Effective Date: 01/01/2024
Thank you for choosing Eurobrands Network Limited! Here's some important information about our shipping policies:
- Carrier Partners: We utilize trusted carriers such as DPD and UPS to provide a reliable next working day delivery service for orders within mainland UK. For out-of-area destinations, we use Parcelforce, delivering on a 48-hour service.
- Order Processing Time:
- Orders for mainland UK placed before 11 am on working days will be shipped on the same day.
- Orders for other out-of-area destinations will be shipped on the next working day.
- Delivery Time:
- Mainland UK: Our standard delivery service guarantees next working day delivery for orders placed within mainland UK.
- Out-of-area Destinations: Deliveries to other destinations may take up to 48 hours, excluding weekends and public holidays.
- Tracking:
- Once your order is dispatched, you will receive a tracking number to monitor the progress of your delivery.
- Shipping Costs:
- Shipping costs will be calculated at checkout based on the delivery address and the weight of the items in your order.
- Working Days:
- Our shipping and delivery services operate on working days (Monday to Friday), excluding weekends and public holidays.
- Out-of-Area Destinations:
- Please note that additional time may be required for deliveries to out-of-area destinations.
- Delivery Address:
- It is the responsibility of the customer to provide accurate delivery information. We cannot be held responsible for any delays or issues resulting from inaccurate details.
- Delivery Delays:
- While we strive to meet our delivery commitments, unforeseen circumstances or events beyond our control may cause delays. In such cases, we will make every effort to communicate and resolve the issue promptly.
- Contact Us: - If you have any questions or concerns regarding your order or our shipping policies, please contact us through our "Contact Us" page on the website.
We appreciate your business and aim to provide a seamless and efficient shipping experience. Thank you for choosing Eurobrands Network Limited!