PRIVACY POLICY

Privacy Policy

Effective Date: 01/01/2024

This Privacy Policy describes how EURBRANDS NETWORK LIMITED ("we," "our," or "us") collects, uses, and discloses personal information obtained through our e-commerce website.

  1. Types of Information Collected: We collect various types of personal information, including but not limited to names, email addresses, postal addresses, and payment details, for the purposes outlined below.
  2. Purpose of Data Collection: Personal information is collected for order processing, account creation, warranty registration, and marketing communications as permitted by applicable law.
  3. Data Retention Period: Personal data related to orders is purged two years after the order. Warranty registration data is kept permanently.
  4. Third-Party Sharing: We may share customer data with trusted third parties, including payment processors and shipping companies, to fulfill orders and provide services.
  5. Cookies and Tracking: Our website uses cookies and tracking technologies to enhance user experience and analyse website traffic. By using our website, you consent to the use of cookies.
  6. Security Measures: Customer data is stored on secured servers provided by Shopify, ensuring the confidentiality and integrity of the information.
  7. User Rights: Users can access, update, or delete their personal information by logging into their account on our website. For assistance, please contact us through the "Contact Us" page.
  8. Legal Basis for Processing: We process personal data based on the following legal grounds. Firstly, the necessity for order fulfillment, encompassing essential processes like order processing, shipping, and delivery. Additionally, with your explicit consent, we may use your contact information for marketing communications, keeping you informed about our products and promotions. Finally, we process data to fulfill legal obligations, such as tax regulations and warranty-related requirements. By using our website, you implicitly agree to the processing of your personal data according to these legal bases.
  9. International Data Transfers: Data will only be transferred to a country with equivalent data protection measures to the UK, ensuring the security and protection of your information.
  10. Contact Information: For privacy concerns, inquiries, or requests, please contact us through our "Contact Us" page on the website.

This Privacy Policy is subject to updates, and any changes will be communicated through our website. By using our website, you agree to the terms outlined in this Privacy Policy.